Guide · Updated October 2026
We get asked this a lot, and the honest answer is the reason we don’t do it. Wool is a wonderful rug fibre and a terrible candidate for hot water extraction on your lounge room floor.
Grit, stains and pet smells — lifted out of the rug, not covered up.
The short answer
You can, but you shouldn’t. Wool absorbs up to a third of its weight in water, dries slowly, can shrink and felt under heat and agitation, and its dyes — especially reds and blues in hand-knotted rugs — can bleed. Steam cleaning a wool rug in place also leaves the floor underneath wet for a day. Wool and hand-knotted rugs should be washed flat by a specialist rug laundry with controlled water, pH-neutral detergent and proper drying. We do not steam clean wool rugs, and we will tell you if yours is one.
A specialist rug laundry dusts the rug first — often with a machine that vibrates the grit out of the base of the pile — then tests every colour for bleed, washes it flat with cool water and a pH-neutral wool detergent, rinses thoroughly, extracts the water with a centrifuge or wringer rather than suction, and dries it flat or hung in a controlled room. Fringes are cleaned separately by hand. The result is a genuinely clean rug with no shrinkage, and it costs more — commonly $30–$50 per square metre in Adelaide, plus collection, with a turnaround of a week or two. For a good wool rug that is the right spend.
Vacuum gently and often, without a beater bar, both sides a couple of times a year. Rotate the rug so the sun and the traffic lane move around. Deal with spills immediately by blotting with a dry white towel and then a towel barely damp with cold water — no rubbing, no detergent, no heat. For a small fresh mark, a tiny amount of wool-wash in cold water, blotted on and blotted off, is about as far as home treatment should go. Anything bigger, call the laundry.
If the label says polypropylene, or the rug has a hard latex back and came from a furniture chain, it is a synthetic made to look like wool and can be hot water extracted in your home without any of these problems. Our guide on what your rug is made of shows how to tell in a minute. If it is real wool — whether a hand-knotted Persian or a machine-woven Axminster — we will say so when we see it and you will have paid us nothing.
This is not a rug we clean — Rug Rescue Adelaide cleans synthetic, cotton and machine-made rugs in your home across Adelaide — but if you have one of those too, price it in the calculator or get a free quote.
Tell us roughly how big the rug is and what’s wrong with it. You’ll get an instant email confirmation, then a straight answer and a price from us — usually within the hour, 7 days a week.
Want a number first? Use the price calculator
We’ll be in touch shortly with your quote. If you left an email, a confirmation is on its way now, so no need to send it twice.
Common questions
We would not. Hire machines and home carpet washers leave the rug very wet and use alkaline shampoos, which together cause shrinkage, dye bleed and browning in wool. Spot-blot with cold water and take the rug to a specialist laundry.
Every two to four years for a rug in normal use, sooner if there has been a pet accident or a spill that would not blot out. Regular gentle vacuuming of both sides does more for a wool rug than frequent washing.
No. We clean synthetic, cotton and machine-made rugs in your home with hot water extraction. If your rug is wool or hand-knotted we will tell you so and suggest a specialist rug laundry, rather than risk your rug to make a sale.
A 2 × 3 m rug is $139 in Adelaide, cleaned in your home. 7 days a week.